Our 90-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your order within 90 days of purchase for a full refund.
Return shipping costs are the customer's responsibility. Original shipping fees (if any) are non-refundable.
What Can Be Returned?
Return Process (Simple 4 Steps)
CONTACT US
Email: support@folireva.com
Include: Order number, reason for return (optional)
We'll respond within 24 hours
GET RETURN LABEL (If applicable)
For US/Canada/EU orders: We'll email a prepaid return label
For international: We'll provide return address
PACK & SHIP
Pack items securely
Attach label
Drop off at carrier location
REFUND PROCESSED
Once we receive items: Refund issued in 3-5 business days
Funds appear in your account: 5-10 business days
Who Pays Return Shipping?
CUSTOMER CHANGES MIND
You pay return shipping (typically $5-15 domestic)
PRODUCT DEFECT OR ERROR
We pay return shipping (free return label provided)
INTERNATIONAL RETURNS
Due to high costs, we may offer partial refund without requiring return
When Will I Get My Refund?
⚠️ Refund times may vary depending on your bank's processing time.
Items We Cannot Accept
Items returned after 90 days
Our guarantee is valid for 90 days from purchase date only
Items without proof of purchase
Please have your order number ready
Not in resalable condition (if unopened)
Note: Used items are fine
Returns without prior authorization
Contact us first before returning
Returns & Refunds FAQs
Ready to Start a Return?
Our support team is here to help you with the return process